Privacy policy

PRIVACY POLICY OF THE WWW.AGRAF.NET.PL WEBSITE

  1. This Privacy Policy specifies the rules for the processing and protection of personal data provided by Users in connection with their use of Agraf's services.
  2. The administrator of personal data contained on the website is: Agraf Rafał Sadowski with its headquarters at ul. Sielska 14b in Olsztyn.
  3. In the interests of the security of data entrusted to us, we have developed internal procedures and recommendations to prevent disclosure of data to unauthorised persons. We control the operation of and constantly check the compliance with the relevant legal acts - the Act on the protection of personal data, the Act on the provision of electronic services, as well as all types of executive acts and Community legislation.
  4. Personal data is processed on the basis of the consent expressed by the User and in cases where the law authorises the Administrator to process personal data on the basis of legal provisions or to implement the agreement concluded between the parties.
  5. The website obtains information about users and their behaviour in the following way: - by information entered voluntarily in forms - by collecting "cookies" [see Cookies].
  6. The website collects information voluntarily provided by the User.
  7. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g. reply to an inquiry, complete an order, etc.
  8. Personal data left on the website will not be sold to third parties.
  9. The data is collected and processed in order to show the offer, reply to an inquiry, conclude and implement the sales agreement, direct marketing.
  10. The administrator may transfer the processing of the customer’s personal data to employees and companies providing services for the data administrator. These can be, among others: a transport carrier that provides delivery to the customer, an accountant, an entity that performs electronic payments and transfers, a printing house, an embroidery workshop, a supplier of materials ordered by the customer and other entities for which it is necessary to provide the customer's personal data in order to complete the order, reply to a request for quotation, sending a pattern, price list, invoice, etc.
  11. The data contained in the form may be viewed by the natural person who placed it there. This person also has the right to modify and stop processing their data at any time.

1. GENERAL PROVISIONS

1.1. This privacy policy of the Online Store is informational in nature, which means it is not a source of obligations for the Service Recipients or Customers of the Online Store. The privacy policy contains primarily the rules concerning the processing of personal data by the Controller in the Online Store, including the grounds, purposes and period of personal data processing, as well as the rights of data subjects, and also information on the use of Cookies and analytical tools in the Online Store.

1.2. The controller of personal data collected via the Online Store is RAFAŁ SADOWSKI, conducting business activity under the name AGRAF RAFAŁ SADOWSKI, entered in the Central Registration and Information on Business of the Republic of Poland kept by the minister responsible for economic affairs, with: place of business and address for service: ul. Sielska 14B, 10-802 Olsztyn, NIP 7391509176, REGON 510629772, e-mail address: [email protected], telephone number: 895273474 – hereinafter referred to as the "Controller" and being at the same time the Service Provider of the Online Store and the Seller.

1.3. Personal data in the Online Store is processed by the Controller in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) – hereinafter referred to as "GDPR" or "GDPR Regulation". The official text of the GDPR Regulation: http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0679

1.4. Using the Online Store, including making purchases, is voluntary. Similarly, the related provision of personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to two exceptions: (1) concluding contracts with the Controller – failure to provide, in the cases and to the extent indicated on the Online Store website and in the Online Store Regulations and this privacy policy, the personal data necessary to conclude and perform a Sales Agreement or a contract for the provision of an Electronic Service with the Controller results in the inability to conclude that agreement. The provision of personal data is in such a case a contractual requirement, and if the data subject wishes to conclude a given contract with the Controller, they are obliged to provide the required data. Each time, the scope of data required to conclude the contract is indicated beforehand on the Online Store website and in the Online Store Regulations; (2) statutory obligations of the Controller – the provision of personal data is a statutory requirement arising from generally applicable provisions of law imposing on the Controller the obligation to process personal data (e.g. processing data for the purpose of keeping tax or accounting books), and failure to provide it will prevent the Controller from fulfilling these obligations.

1.5. The Controller takes special care to protect the interests of the persons whose personal data it processes, and in particular is responsible for and ensures that the data it collects are: (1) processed lawfully; (2) collected for specified, lawful purposes and not subjected to further processing incompatible with those purposes; (3) substantively correct and adequate in relation to the purposes for which they are processed; (4) stored in a form that allows identification of the data subjects for no longer than is necessary to achieve the purpose of processing; and (5) processed in a manner ensuring appropriate security of personal data, including protection against unauthorised or unlawful processing and accidental loss, destruction or damage, by means of appropriate technical or organisational measures.

1.6. Taking into account the nature, scope, context and purposes of processing as well as the risk of violation of the rights or freedoms of natural persons of varying likelihood and severity, the Controller implements appropriate technical and organisational measures to ensure that processing is carried out in accordance with this regulation and to be able to demonstrate this. These measures are reviewed and updated as necessary. The Controller applies technical measures to prevent the acquisition and modification of personal data transmitted electronically by unauthorised persons.

1.7. All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Store, Electronic Service) should be understood in accordance with their definition contained in the Online Store Regulations available on the Online Store website.

2. BASIS FOR DATA PROCESSING

2.1. The Controller is entitled to process personal data in cases where – and to the extent that – at least one of the following conditions is met: (1) the data subject has given consent to the processing of their personal data for one or more specific purposes; (2) processing is necessary for the performance of a contract to which the data subject is party, or to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary for compliance with a legal obligation to which the Controller is subject; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

2.2. The processing of personal data by the Controller requires, in each case, the existence of at least one of the grounds indicated in point 2.1 of the privacy policy. The specific grounds for the processing of personal data of Service Recipients and Customers of the Online Store by the Controller are indicated in the next point of the privacy policy – in relation to the given purpose of personal data processing by the Controller.

3. PURPOSE, BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE

3.1. In each case, the purpose, basis, period and recipients of personal data processed by the Controller result from the actions taken by the given Service Recipient or Customer in the Online Store or by the Controller. For example, if a Customer decides to make purchases in the Online Store and chooses personal collection of the purchased Product instead of courier delivery, their personal data will be processed for the purpose of performing the concluded Sales Agreement, but will no longer be made available to the carrier delivering shipments on behalf of the Controller.

3.2. The Controller may process personal data within the Online Store for the following purposes, on the grounds and for the periods indicated in the table below:

Purpose of data processing Legal basis for data processing Data retention period
Performance of a Sales Agreement or a contract for the provision of an Electronic Service, or taking action at the request of the data subject prior to concluding the above contracts Article 6(1)(b) of the GDPR (performance of a contract) – processing is necessary for the performance of a contract to which the data subject is party, or to take steps at the request of the data subject prior to entering into a contract The data is stored for the period necessary to perform, terminate or otherwise expire the concluded Sales Agreement or contract for the provision of an Electronic Service.
Direct marketing Article 6(1)(f) of the GDPR (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests pursued by the Controller – consisting in caring for the interests and good image of the Controller, its Online Store, and striving to sell Products The data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activity. The limitation period is determined by law, in particular the Civil Code (the basic limitation period for claims related to conducting business activity is three years, and for a Sales Agreement two years). The Controller may not process data for the purpose of direct marketing in the event of an effective objection in this respect by the data subject.
Marketing Article 6(1)(a) of the GDPR (consent) – the data subject has given consent to the processing of their personal data for marketing purposes by the Controller The data is stored until the data subject withdraws consent to the further processing of their data for this purpose.
Expression by the Customer of an opinion about the concluded Sales Agreement Article 6(1)(a) of the GDPR – the data subject has given consent to the processing of their personal data for the purpose of expressing an opinion The data is stored until the data subject withdraws consent to the further processing of their data for this purpose.
Keeping tax books Article 6(1)(c) of the GDPR in conjunction with Article 86 § 1 of the Tax Ordinance i.e. of 17 January 2017 (Journal of Laws of 2017, item 201, as amended) – processing is necessary for compliance with a legal obligation to which the Controller is subject The data is stored for the period required by law obliging the Controller to keep tax books (until the expiry of the limitation period for the tax liability, unless tax laws provide otherwise).
Establishment, assertion or defence of claims that may be raised by the Controller or that may be raised against the Controller Article 6(1)(f) of the GDPR (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests pursued by the Controller – consisting in the establishment, assertion or defence of claims that may be raised by the Controller or against the Controller The data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for claims that may be raised against the Controller (the basic limitation period for claims against the Controller is six years).
Use of the Online Store website and ensuring its proper functioning Article 6(1)(f) of the GDPR (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests pursued by the Controller – consisting in running and maintaining the Online Store website The data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activity. The limitation period is determined by law, in particular the Civil Code (the basic limitation period for claims related to conducting business activity is three years, and for a Sales Agreement two years).
Keeping statistics and analysing traffic in the Online Store Article 6(1)(f) of the GDPR (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests pursued by the Controller – consisting in keeping statistics and analysing traffic in the Online Store in order to improve the functioning of the Online Store and increase the sale of Products The data is stored for the duration of the legitimate interest pursued by the Controller, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activity. The limitation period is determined by law, in particular the Civil Code (the basic limitation period for claims related to conducting business activity is three years, and for a Sales Agreement two years).

4. RECIPIENTS OF DATA IN THE ONLINE STORE

4.1. For the proper functioning of the Online Store, including the performance of concluded Sales Agreements, it is necessary for the Controller to use the services of external entities (such as e.g. a software provider, a courier or a payment processor). The Controller uses only the services of such processors who provide sufficient guarantees of implementing appropriate technical and organisational measures so that the processing meets the requirements of the GDPR and protects the rights of data subjects.

4.2. Personal data may be transferred by the Controller to a third country, whereby the Controller ensures that in such a case it will be done in relation to a country ensuring an adequate level of protection – compliant with the GDPR, and in the case of other countries, that the transfer will take place on the basis of standard data protection clauses. The Controller ensures that the data subject has the possibility of obtaining a copy of their data. The Controller transfers the collected personal data only in the case and to the extent necessary to achieve the given purpose of data processing in accordance with this privacy policy.

4.3. The transfer of data by the Controller does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy – the Controller transfers data only when it is necessary to achieve the given purpose of personal data processing and only to the extent necessary to achieve it. For example, if a Customer uses personal collection, their data will not be transferred to the carrier cooperating with the Controller.

4.4. The personal data of Service Recipients and Customers of the Online Store may be transferred to the following recipients or categories of recipients:

  • carriers / forwarders / courier brokers / entities handling the warehouse and/or the shipping process – in the case of a Customer who uses in the Online Store the method of Product delivery by postal or courier shipment, the Controller makes the collected personal data of the Customer available to the selected carrier, forwarder or intermediary delivering shipments on behalf of the Controller, and if the shipment takes place from an external warehouse – to the entity handling the warehouse and/or the shipping process – to the extent necessary to deliver the Product to the Customer.
  • entities handling electronic or card payments – in the case of a Customer who uses in the Online Store the method of electronic or card payments, the Controller makes the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store on behalf of the Controller, to the extent necessary to handle the payment made by the Customer.
  • providers of services supplying the Controller with technical, IT and organisational solutions enabling the Controller to conduct business activity, including the Online Store and the Electronic Services provided through it (in particular providers of computer software for running the Online Store, providers of e-mail and hosting, and providers of software for company management and providing technical assistance to the Controller) – the Controller makes the collected personal data of the Customer available to the selected provider acting on its behalf only in the case and to the extent necessary to achieve the given purpose of data processing in accordance with this privacy policy.
  • providers of accounting, legal and advisory services providing the Controller with accounting, legal or advisory support (in particular an accounting office, a law firm or a debt collection company) – the Controller makes the collected personal data of the Customer available to the selected provider acting on its behalf only in the case and to the extent necessary to achieve the given purpose of data processing in accordance with this privacy policy.
  • providers of social plugins, scripts and other similar tools placed on the Online Store website enabling the browser of a person visiting the Online Store website to download content from the providers of the said plugins (e.g. logging in using social network login credentials) and to transfer for this purpose to these providers the personal data of the visitor, including also:
    • Meta Platforms Ireland Ltd. – the Controller uses on the Online Store website social plugins of the Facebook service (e.g. the Like, Share button or logging in using Facebook login credentials) and in connection with this collects and shares the personal data of the Service Recipient using the Online Store website with Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) to the extent and in accordance with the privacy rules available here: https://www.facebook.com/about/privacy/ (this data includes information about activities on the Online Store website – including information about the device, websites visited, purchases, advertisements displayed and the way services are used – regardless of whether the Service Recipient has a Facebook account and whether they are logged in to Facebook).
    • Google Ireland Ltd. – the Controller uses on the Online Store website social plugins of the Google service (e.g. logging in using Google login credentials) and in connection with this collects and shares the personal data of the Service Recipient using the Online Store website with Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) to the extent and in accordance with the privacy rules available here: https://policies.google.com/privacy?hl=en (this data includes information about activities on the Online Store website – including information about the device, websites visited, purchases, advertisements displayed and the way services are used – regardless of whether the Service Recipient has a Google account and whether they are logged in to that account.
    • Twitter International Unlimited Company – the Controller uses on the Online Store website social plugins of the Twitter service (e.g. sharing content from the Online Store on one's profile on the Twitter service) and in connection with this collects and shares the personal data of the Service Recipient using the Online Store website with Twitter International Unlimited Company (Fenian Street D02 F663 Dublin, Ireland) to the extent and in accordance with the privacy rules available here: https://twitter.com/privacy.

5. PROFILING IN THE ONLINE STORE

5.1. The GDPR imposes on the Controller the obligation to inform about automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR, and – at least in those cases – meaningful information about the principles of such decision-making, as well as the significance and the envisaged consequences of such processing for the data subject. With this in mind, the Controller provides in this point of the privacy policy information concerning possible profiling.

5.2. The Controller may use profiling in the Online Store for direct marketing purposes, but decisions made on its basis by the Controller do not concern the conclusion or refusal to conclude a Sales Agreement, or the possibility of using Electronic Services in the Online Store. The effect of using profiling in the Online Store may be e.g. granting a given person a discount, sending them a discount code, reminding about uncompleted purchases, sending a proposal of a Product that may correspond to the interests or preferences of the given person, or offering better terms compared to the standard offer of the Online Store. Despite profiling, the given person freely decides whether they want to use the discount obtained in this way, or the better terms, and make a purchase in the Online Store.

5.3. Profiling in the Online Store consists in the automatic analysis or prediction of the behaviour of a given person on the Online Store website, e.g. by adding a specific Product to the cart, browsing the page of a specific Product in the Online Store, or by analysing the previous history of purchases made in the Online Store. The condition for such profiling is that the Controller possesses the personal data of the given person in order to be able to subsequently send them e.g. a discount code.

5.4. The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.

6. RIGHTS OF THE DATA SUBJECT

6.1. Right of access, rectification, restriction, erasure or portability – the data subject has the right to request from the Controller access to their personal data, rectification, erasure ("right to be forgotten") or restriction of processing, and has the right to object to processing, as well as the right to data portability. The detailed conditions for exercising the above-mentioned rights are indicated in Articles 15-21 of the GDPR.

6.2. Right to withdraw consent at any time – a person whose data is processed by the Controller on the basis of consent given (on the basis of Article 6(1)(a) or Article 9(2)(a) of the GDPR) has the right to withdraw consent at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.

6.3. Right to lodge a complaint with a supervisory authority – a person whose data is processed by the Controller has the right to lodge a complaint with a supervisory authority in the manner and procedure specified in the provisions of the GDPR and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Personal Data Protection Office.

6.4. Right to object – the data subject has the right to object at any time – on grounds relating to their particular situation – to the processing of personal data concerning them based on Article 6(1)(e) (public interest or tasks) or (f) (legitimate interest of the controller), including profiling on the basis of these provisions. In such a case, the Controller may no longer process this personal data unless it demonstrates the existence of valid legitimate grounds for processing, overriding the interests, rights and freedoms of the data subject, or grounds for the establishment, assertion or defence of claims.

6.5. Right to object regarding direct marketing – if personal data is processed for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data concerning them for the purposes of such marketing, including profiling, to the extent that the processing is related to such direct marketing.

6.6. In order to exercise the rights referred to in this point of the privacy policy, you may contact the Controller by sending an appropriate message in writing or by e-mail to the Controller's address indicated at the beginning of the privacy policy, or by using the contact form available on the Online Store website.

Cookies

The cookie policy below is protected by copyright that IAB Polska is entitled to.

  1. The website does not automatically collect any information, except for information contained in cookies.
  2. Cookie are files containing IT data, in particular text files, which are stored on the Website User's end device and are intended for using the Website's pages. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number.
  3. The entity that places cookies on the Website User's end device and obtains access to them is the Website operator Agraf Rafał Sadowski based at ul. Sielska 14b in Olsztyn.
  4. Cookies are used to: a) adapt the content of the Website pages to the User's preferences and optimise the use of websites; in particular, these files allow to recognise the device of the Website User, properly display the website and tailor it to their individual needs; b) create statistics that help to understand how Website Users use websites, which allows to improve their structure and content; c) maintain the Website User's session (after logging in), thanks to which the User does not have to re-enter their login and password on each subpage of the Website;
  5. The Website uses two basic types of cookies: session cookies and persistent cookies . Session cookies are temporary files that are stored on the User's end device until they log out, leave the website or exiting the software (web browser). Persistent cookies are stored on the User's end device for the time specified in the cookie file parameters or until they are deleted by the User.
  6. The Website uses the following types of cookies: a) "necessary" cookies, enabling the use of services available on the Website, e.g. authentication cookies used for services that require authentication on the Website; b) cookies used to ensure security, e.g. used to detect fraud in the field of authentication on the Website; c) "performance" cookies, enabling the collection of information on the use of the website’s pages; d) "functional" cookies, enabling the "remembering" of the settings chosen by the User and personalisation of the User's interface, e.g. in terms of the chosen language or region of the User, font size, website appearance, etc.; e) "advertising" cookies enabling the delivery of more tailored to the interests of Users needs advertising content.
  7. In many cases, the software used for browsing websites (web browser) allows cookies to be stored on the User's end device by default. Website users can change cookie settings at any time. These settings can be changed in particular in such a way so as to block the automatic handling of cookies in the settings of the web browser or to inform about their saving on the Website User's device each time. Detailed information on the possibilities and methods of handling cookies is available in the software (web browser) settings.
  8. The website operator informs that restricting the use of cookies may affect some of the functionalities of the website.
  9. Cookies saved on the Website User's end device may also be used by advertisers and partners cooperating with the Website operator.
  10. More information on cookies is available at http://wszystkoociasteczkach.pl or in the "Help" section in the browser's menu.

Final Provisions

  1. We reserve the right to change the privacy policy of the website, which may be affected by the development of internet technology, possible changes to the law in the field of personal data protection and the development of our website. We will inform you about any changes in an open and clear way.
  2. Links to other websites may appear on the Website. Such websites operate independently of the Website and are in no way supervised by the website www.agraf.net.pl. These websites may have their own privacy policies and regulations - which we recommend you read.
  3. The administrator uses measures to protect the personal data being processed, in particular, protects the data against unauthorised disclosure, damage, destruction, processing in violation of the law.
  4. In case of doubt as to any of the provisions of this privacy policy you can get in touch with us - our data can be found in the tab "CONTACT".

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